Company
How we work with you
At DECHY, a project follows a clear path, with plain reports and decisions kept in your hands. You always know which stage the work is in, what it delivers, and what comes next.
The details change with each project. The principles stay the same.
- 1,200+ clients helped
- Building since 2010
- 15 services, one team
- 50+ technologies
The stages
What happens at each stage
Understand
We listen first. We learn what you are trying to achieve, who will use the result, what exists today, and what constraints apply. You receive a short summary to confirm we understood.
What it produces
- Summary of the problem
- Success measures
Plan
We set out options in plain language, with trade-offs, rough costs, and risks. We recommend one, and propose a first step that is small enough to judge.
What it produces
- Options
- Recommendation
- First-step plan
Build
We work in short cycles of a few weeks. At the end of each, you see working results and tell us what to change. Scope is agreed in writing, and changes are discussed before they happen.
What it produces
- Working increments
- Regular reports
Launch
We test thoroughly, release carefully, train the people who will use the result, and prepare a way back if something goes wrong.
What it produces
- Test results
- Release plan
- Training
Support
We look after what we built, fix problems, and help it improve. Support is agreed in advance, so you know who to ask and how quickly we respond.
What it produces
- Support agreement
- Improvement list
Shapes of engagement
Three ways to work together
The right shape depends on how well you know what you need.
How clear is your goal?
Choose this when
You know what you need, and it has a clear end.
- What you get
- An agreed scope, timeline, and price range, with checkpoints.
- Keep in mind
- Changes to scope are discussed and agreed before work continues.
Choose this when
You have continuing work, or a product that keeps changing.
- What you get
- A steady team that knows your systems, working in regular cycles.
- Keep in mind
- Priorities need a named person on your side to set them.
Choose this when
You face a decision and are not sure what to build.
- What you get
- A short assessment or workshop, and a recommendation you can take anywhere.
- Keep in mind
- Advice is separate from delivery, so you are free to choose.
Communication
How we keep you informed
Regular
- A short written update at an agreed rhythm.
- A call at each checkpoint.
Plain
- Reports say what was done, what comes next, and what is at risk.
- Technical terms are explained.
Visible
- You can see working results as they appear.
- Decisions and changes are written down.
Early
- Bad news is reported when it is known.
- Risks are raised before they become problems.
Choosing the right approach
What we will not do
We will not promise outcomes that depend on things we do not control, such as search rankings or perfect security. We will not hide problems, pad estimates to look cautious, or push a larger project than you need.
We will tell you when a smaller step, a different tool, or no new technology would serve you better.
- No surprise costs: changes are agreed first.
- No lock-in by design: your code and data are yours.
- No jargon without explanation.
Common questions
Questions about working with us
How do you price work?
We give a price range after the planning stage, and refine it as details become clear. Ongoing work is agreed by team size or by cycle. We discuss the model that suits you.
Who owns what you build?
That is agreed in writing before work starts. We aim for you to own your code and data and to receive the documentation needed to maintain them.
Can we see progress during the project?
Yes. You see working results at the end of each cycle, and receive regular written updates.
What if we want to stop?
You can. Each cycle ends with something usable, and we hand over what exists, with documentation.
How do you work across time zones?
We agree overlapping hours and a communication rhythm at the start, and use written updates to keep work moving.
Have a different question?
Tell us what you are weighing up and we will answer it plainly.
Ask a questionAlready a client? Email support@dechytech.com
Tell us what you want to do
Describe your situation. We will propose the shape of engagement that fits, with the first step clearly stated.