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Work Area

Commerce Systems

We build commerce systems for businesses that sell in ways a basic store cannot handle: repeating payments, many sellers, quotes, or made-to-order goods. We choose the model that fits how you sell, then build the billing, order handling, and connections behind it.

  • 1,200+ clients helped
  • Building since 2010
  • 15 services, one team
  • 50+ technologies
Three people reviewing an online store on a laptop

At a glance

What we build

We build the machinery behind selling when selling is not simple: complex pricing, repeating payments, many sellers, or orders that need several steps.

In practice

When selling is more than a basket

We build commerce for the ways of selling a basic online store cannot handle: repeating payments, many sellers, prices that vary, or products made after the order. The storefront is joined to pricing, payment, and fulfillment.

Standard platforms handle ordinary selling very well. Trouble begins at the edges, where staff keep spreadsheets of special prices or chase repeat payments by hand.

A commerce system takes on those edge cases. It can sit behind an existing store or run a new one, depending on how far your needs depart from the standard.

Four selling models and what each needs

How does a sale work in your business? Customers pay again on a schedule: A subscription system; Many sellers sell through your site: A marketplace system; Prices depend on the customer or the order: A pricing and quote system; Goods are made after the order: A made-to-order system.

How does a sale work in your business?
  • If: Customers pay again on a schedule

    Choose: A subscription systemRepeating payments, upgrades, and cancellations.
  • If: Many sellers sell through your site

    Choose: A marketplace systemSeller accounts, commissions, and payouts.
  • If: Prices depend on the customer or the order

    Choose: A pricing and quote systemRules for prices, discounts, and approvals.
  • If: Goods are made after the order

    Choose: A made-to-order systemOptions, production steps, and lead times.
This diagram shows four ways of selling and the kind of commerce system each needs: subscription, marketplace, quote, or made-to-order.

Selling models

What each model needs

  • Subscriptions

    Main parts

    Plans, repeating payments, upgrades, and cancellation.

    What to watch
    Failed payments and tax across regions.
  • Marketplaces

    Main parts

    Seller accounts, listings, commissions, and payouts.

    What to watch
    Trust, disputes, and who is responsible.
  • Quotes and custom prices

    Main parts

    Price rules, quote steps, and approvals.

    What to watch
    Keeping prices consistent and auditable.
  • Made to order

    Main parts

    Product options, production tracking, and lead times.

    What to watch
    Setting expectations about delivery.

Build or extend

Extend a platform, or build a system?

Many needs can be met by extending a standard platform. Others cannot.

How far is your model from the standard?

Choose this when

An add-on or a setting covers most of it.

What you get
Extend a platform with apps, and keep costs low.
Keep in mind
Too many add-ons can slow the store and clash.
Ask about extending

What we build

Common parts

Selling

  • Catalog, options, and prices.
  • Quotes, plans, and offers.

Paying

  • Payments through providers such as Stripe.
  • Invoices, refunds, and receipts.

Fulfilling

  • Order routing and tracking.
  • Delivery and returns.

Managing

  • Customer and seller accounts.
  • Reports on sales and money owed.

A typical example

Subscriptions with customer-specific prices

A typical case is a business that sells monthly supplies by subscription, with different prices for different customers. Staff set up each customer's plan by hand and chase failed payments.

A commerce system could hold each customer's plan and price, take payments on schedule, retry failures, and tell the customer. Staff would handle only exceptions.

Tell us how a sale works in your business

Describe a sale from first request to payment. We will show which parts need a custom system and which a platform can cover.