Industry
Direct bookings and guest experiences for hotels
We build the booking websites, guest apps, and upsell flows that bring guests to you directly and make every stay smoother. You save commission, sell more room upgrades and extras, and give staff time back for real hospitality.
- 1,200+ clients helped
- Building since 2010
- 15 services, one team
- 50+ technologies
At a glance
What we build
We build direct booking websites, guest apps, upsell and check-in flows, and integrations with property management systems for hotels, resorts, and venues.
Problems we solve
Online travel agencies take a large commission, the booking flow loses guests, and the guest experience is split across paper, email, and the front desk.
Who we serve
Independent hotels, hotel groups, resorts, serviced apartments, and event venues.
How to choose
Start with the direct booking flow if commission is the cost, or with a guest app if service and upsells matter most.
What is different
Why hotels invest in their own booking and guest tools
Guests often find a hotel on a travel agency site and then book there, because the hotel's own booking flow is slower or more confusing. The commission on that booking can wipe out the margin on the room.
A fast, clear direct booking flow changes the habit. When guests see the same price, a small perk, and a booking that takes a minute, many book direct. Every one of those bookings is a guest you can talk to before and after the stay.
During the stay, a guest app or web check-in removes queues at the desk, handles requests, and offers upgrades at the moment guests are most likely to say yes.
We build around the property management system you already run, so rates, rooms, and guest details stay in one place and staff are not asked to learn a second system.
What we build
Hospitality software we build
Every tool connects to your property system, so rooms, rates, and guests stay in one place.
Direct booking website
Fast room search, clear prices, and a booking flow guests finish on their phone.
Online check-in
Details, payment, and arrival time collected before the guest reaches the desk.
Upsells and extras
Room upgrades, breakfasts, late checkout, and experiences offered at the right moment.
Guest app or web app
Requests, messages, dining, and local guides in one place during the stay.
Venue and event booking
Meeting rooms, weddings, and events with packages, deposits, and contracts.
Guest feedback and reviews
Feedback collected after the stay and happy guests guided to public reviews.
How we deliver
How we build hotel booking and guest tools
A direct booking flow usually goes live in two to three weeks, and guest tools follow in stages.
Audit the booking flow
We test your current booking flow on a phone and count every step and delay.
What it produces
- Booking audit
- Conversion baseline
Connect rates and rooms
We connect to your property system and channel manager so availability is always right.
What it produces
- Integration plan
- Test bookings
Design the stay
We design check-in, requests, and upsells around how guests really arrive.
What it produces
- Guest journey
- Prototype
Launch and measure
We launch, then track direct bookings, upsell revenue, and guest feedback.
What it produces
- Launch
- Results report
Technical depth
Technical notes for hospitality
What to know about property systems, channel managers, and payments.
- We connect to your property management system and channel manager through their interfaces.
- Rates and availability come from one place, so double bookings do not happen.
- Payments and pre-authorizations run through established card providers.
- Mobile keys are added where your door lock supplier supports them.
Typical projects
Hospitality projects, costs, and timelines
Most hotels start with direct booking, then add guest tools.
| Project | What it includes | Typical cost | Typical timeline from approved scope |
|---|---|---|---|
| Hotel website and booking flow | Rooms, offers, real-time rates, and payments | $4,000 to $10,000 | 2 to 3 weeks |
| Online check-in and upsells | Pre-arrival check-in, upgrades, extras, and messages | $6,000 to $15,000 | 2 to 4 weeks |
| Guest app | Requests, digital key where supported, dining, and offers | $16,000 to $32,000 | 4 to 6 weeks |
| Group booking and guest platform | Several properties, central rates, loyalty, and reporting | $32,000 to $64,000+ | 6 to 10 weeks |
Every project is quoted in writing after a short call. The top of each range covers larger builds and more integrations. The timeline starts once the scope is approved and we have what we need from you.
What you get
What hotels get from us
Hotels feel the change at the front desk and in the revenue report. Guests arrive prepared, staff spend time on hospitality instead of forms, and more of every booking stays with you.
More direct bookings
- Less commission.
- Guest data you own.
More revenue per stay
- Upgrades and extras sold online.
- Offers at the right moment.
Smoother arrivals
- Shorter queues at the desk.
- Requests handled in the app.
Better reviews
- Feedback before it goes public.
- Happy guests prompted to review.
Selected work
Hospitality projects we have delivered
What clients say
Teams like yours, in their own words
The event materials had been designed by three different people and looked like three different events.
Caleb TurnerEvents CoordinatorGatherwell EventsHospitality Our old site looked fine on a laptop, but parents struggled to find dates and fees on their phones. The new pages put those details where people actually look.
Priya NairSchool AdministratorBrightPath Learning AcademyEducation DECHY pushed back on two pages we thought we needed. I'm glad they did. The site feels clearer, and prospects arrive at calls with a better idea of what we do.
Edward ClarkeManaging PartnerClearview Business AdvisoryProfessional Services
Common questions
Questions about hotel software
How much does a hotel booking website cost?
A hotel website with a direct booking flow usually costs $4,000 to $10,000 and launches in 2 to 3 weeks.
Can you connect to our property management system?
Usually, yes. We connect through its interfaces so rooms, rates, and guests stay in sync.
Will guests really book direct?
Many will, when the flow is fast and the price is the same or better. A small direct-booking perk helps.
Do we need an app or is a web app enough?
Most hotels start with a web app guests open from a link, which needs no download. Groups with loyal guests often add a native app.
Can you handle events and meeting rooms?
Yes. We build booking for meeting rooms, weddings, and events with packages, deposits, and contracts.
Do you work with hotel groups?
Yes. Groups get one platform across properties, with central rates, offers, and reporting.
Have a different question?
Tell us what you are weighing up and we will answer it plainly.
Ask a questionAlready a client? Email support@dechytech.com
Tell us how guests book and arrive
Share your property system, channels, and guest journey. We reply with a plan, a price range, and a timeline.