Case study
StayFlow
Booking automation that answers every hotel inquiry in minutes
A group of independent hotels
The story
From the problem to a system that works
- 01
What the client wanted
Answer every inquiry from the website, chat, email, and messaging, and turn it into a confirmed booking without manual work.
- 02
The challenge
Inquiries arrived on five channels. Staff checked availability by hand, replies took hours, and many guests booked elsewhere before they heard back.
- 03
What we built
We built StayFlow, which reads each inquiry, checks real-time availability, offers alternatives when rooms are full, creates the booking, takes payment, syncs the property system and the customer relationship management (CRM) system, and follows up after the stay.
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