Industry
Energy and utility software for customers, crews, and assets
We build the portals, field apps, and data platforms that help energy companies serve customers and run assets well. Customers help themselves online, crews arrive with the right job details, and meter and asset data turns into decisions.
- 1,200+ clients helped
- Building since 2010
- 15 services, one team
- 50+ technologies
At a glance
What we build
We build customer portals, billing tools, field service apps, asset and meter data platforms, and dashboards for energy and utility companies.
Problems we solve
Customer service is stretched, field work is planned on paper, and data from meters and assets sits unused.
Who we serve
Energy suppliers, utilities, renewable developers, solar and battery installers, and energy service companies.
How to choose
Start with customer self-service if contact volume is high, or with field service if crews are your bottleneck.
What is different
What energy companies need from software now
Energy is changing faster than its systems. Customers install solar, batteries, and chargers and expect to see their usage in an app. Networks need to balance more variable supply. Installers need to quote, schedule, and commission faster.
Most energy companies already have billing and asset systems that work. What they lack is a good layer on top: portals customers like, apps crews trust, and data platforms that join readings, assets, and jobs.
That is the layer we build, connected carefully to the systems you depend on. You get modern customer and crew experiences without putting the systems that run supply and billing at risk.
We plan for growth from the start. Customer numbers, devices, and readings tend to multiply quickly, so the platforms we build handle much higher volumes than you have today without a rebuild.
Typical projects
Energy and utilities projects, costs, and timelines
These are the projects energy companies most often start with.
| Project | What it includes | Typical cost | Typical timeline from approved scope |
|---|---|---|---|
| Installer quoting and booking | Sizing, quotes, finance options, and scheduling | $8,000 to $20,000 | 2 to 4 weeks |
| Customer portal and app | Bills, usage, payments, and account changes online | $16,000 to $40,000 | 4 to 8 weeks |
| Field service app | Jobs, routes, safety checks, and photos for crews | $16,000 to $32,000 | 4 to 6 weeks |
| Meter and asset data platform | Collection, cleaning, monitoring, and dashboards | $32,000 to $80,000+ | 2 to 4 months |
Every project is quoted in writing after a short call. The top of each range covers larger builds and more integrations. The timeline starts once the scope is approved and we have what we need from you.
What clients say
Teams like yours, in their own words
I used to combine three exports before every morning meeting. DECHY helped us get to one set of numbers. We spend the meeting deciding what to do, not arguing over which report is right.
Michael ChenFinance Operations ManagerCrestline DistributionLogistics Releases used to depend on one engineer being available late in the day.
Ethan ParkSoftware Engineering ManagerCopperline SoftwareSaaS The staging environment finally behaves like production often enough for us to trust the tests. We still catch surprises, of course, but fewer of them arrive after a release has gone out.
Mia PatelQuality Assurance LeadBluePeak SoftwareSaaS
Common questions
Questions about energy software
How much does an energy customer portal cost?
Most customer portals cost $16,000 to $40,000 and take 4 to 8 weeks, depending on billing and metering integration.
Can you build tools for solar and battery installers?
Yes. We build quoting, scheduling, installation checklists, and customer apps for installers.
Do you work with smart meter data?
Yes. We build platforms that collect, clean, and chart meter data for customers and analysts.
Can you connect to our billing system?
Usually, yes, through its interfaces. We keep billing as the source of truth.
How do you keep critical systems safe?
New tools connect through controlled interfaces with logging, and nothing changes the systems that run supply.
Can customers see their usage in an app?
Yes. We build apps that show usage by day and hour, compare periods, and explain what changed, using the readings your meters already send.
Have a different question?
Tell us what you are weighing up and we will answer it plainly.
Ask a questionAlready a client? Email support@dechytech.com
How we deliver
How we deliver energy software
We start where the cost is highest, usually customer contact or field time, and measure the change from the first month.
Find the costly contact
We study why customers call and where crews lose time, using your own data.
What it produces
- Contact analysis
- Field findings
Design self-service first
We design portals and apps that answer the most common needs without staff.
What it produces
- Prototype
- Content plan
Connect billing and assets
We connect to billing, metering, and asset systems through controlled interfaces.
What it produces
- Integrations
- Data checks
Launch and measure
We launch, then measure call volume, job times, and data quality.
What it produces
- Launch
- Results report
What you get
What energy companies get from us
Lower service cost
- Fewer calls about bills and usage.
- Moves and payments online.
Efficient crews
- Right job details on site.
- Less paperwork after each visit.
Useful data
- Readings joined to assets and jobs.
- Alerts before failures.
Faster installs
- Quotes in minutes.
- Smooth handover to customers.
Technical depth
Technical notes for energy and utilities
What your technical leads will ask about data volume, devices, and integration.
- Meter and device readings are stored in databases built for large volumes over time.
- Missing or odd readings are flagged before they reach a bill or a chart.
- We connect to inverters, chargers, and meters through the interfaces their makers provide.
- Billing and asset systems stay the source of truth, and new tools read from them.
What we build
Energy and utility software we build
Each tool sits on top of the billing, metering, and asset systems you already run, and gives customers, crews, and analysts what they need from them.
Customer portal and app
Bills, usage charts, payments, and moving home handled online, without a call.
Field service app
Jobs, routes, safety checks, and photos for engineers and installers.
Installer quoting tools
Solar, battery, and charger quotes with system sizing and finance options.
Meter and usage data platform
Readings collected, cleaned, and stored so customers and analysts can trust them.
Asset monitoring dashboards
Live performance and alerts for panels, batteries, and network equipment.
Operations reporting
Daily figures on supply, jobs, and service levels for managers.
Tell us where customers or crews wait
Describe your customers, crews, and systems. We reply with a plan, a price range, and a timeline.