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Industry

Insurance software that speeds up quotes and claims

We build the quote journeys, claims tools, and broker portals that cut days out of your processes. Customers buy online in minutes, claims move without paper chasing, and your handlers spend their time on judgement, not typing.

  • 1,200+ clients helped
  • Building since 2010
  • 15 services, one team
  • 50+ technologies
An agent explaining a home insurance policy to a couple

At a glance

What we build

We build quote and buy journeys, policy administration tools, claims systems, broker portals, and AI that reads insurance documents.

What is different

Why insurance processes are ready for automation

Insurance is built on documents and decisions. A claim arrives as forms, photos, invoices, and emails, and someone retypes the details before anyone can decide anything. Quotes wait on manual checks. Brokers phone for status because no portal tells them.

Much of this work follows clear rules and can be automated safely. AI can read documents and suggest the details, while handlers review and decide. Rules engines can price standard risks instantly and refer the unusual ones.

We automate the routine and keep people in charge of the judgement calls.

Brokers and agents benefit as much as customers. When quotes, documents, and renewals live in a portal, brokers stop phoning for updates and place more business with you, because you are simply easier to work with than the insurer next door.

Typical projects

Insurance projects, costs, and timelines

Most insurers and brokers start with the step that costs the most time.

Typical insurance projects with what they include, what they cost, and how long they take
ProjectWhat it includesTypical costTypical timeline from approved scope
Online quote and buy Quote, checkout, payment, and policy documents for one product $16,000 to $36,000 4 to 8 weeks
Claims intake and tracking Online first notice of loss, uploads, and status updates $16,000 to $32,000 4 to 6 weeks
AI document reading Extraction, review screen, and filing into your claims system $20,000 to $48,000 6 to 10 weeks
Broker portal and policy tools Quotes, renewals, documents, commissions, and integrations $32,000 to $80,000+ 2 to 3 months

Every project is quoted in writing after a short call. The top of each range covers larger builds and more integrations. The timeline starts once the scope is approved and we have what we need from you.

What you get

What insurers and brokers get from us

Faster quotes

  • Standard risks priced instantly.
  • Referrals routed to underwriters.

Faster claims

  • Documents read automatically.
  • Customers updated without calls.

Happier brokers

  • Self-service portal.
  • Documents on demand.

Control

  • People review every decision that matters.
  • Full audit trail.

What clients say

Teams like yours, in their own words

Read all client testimonials
  • We were spending too much time sorting incoming tickets by hand, so we asked DECHY for help. Our agents still make the final call, but now they start in a better place.

    James BennettCustomer Support ManagerRelayDesk Customer ServicesProfessional Services
  • I was worried we'd end up sending customers canned answers. Amara at DECHY understood that. I like that unusual questions still reach a person who can actually help.

    Chloe MartinCustomer Experience LeadKindred HomewareRetail
  • Missed confirmations used to leave gaps in the diary that we noticed too late. The reminders now go out on schedule, and the team can see which patients still need a call.

    Grace WilliamsClinic AdministratorOakwell Medical PracticeHealthcare

Common questions

Questions about insurance software

How much does claims automation cost?

A focused claims intake and document reading project usually costs $20,000 to $48,000 and takes 6 to 10 weeks.

Will AI make claims decisions?

No. AI reads and suggests. Your handlers decide, and every suggestion is logged with its source.

Can you work with our policy administration system?

Usually, yes. We connect through its interfaces or build a controlled adapter around it.

Do you build for brokers as well as insurers?

Yes. We build broker portals, comparison tools, and the integrations brokers need with several insurers.

How do you protect customer data?

Data is encrypted, access is role-based and logged, and test environments never use real customer records.

How long does it take to launch an online quote journey?

A quote and buy journey for one standard product usually takes 4 to 8 weeks, including pricing rules, payments, and policy documents.

Have a different question?

Tell us what you are weighing up and we will answer it plainly.

Ask a question

Already a client? Email support@dechytech.com

Technical depth

Technical notes for insurance

What your IT and claims leaders will ask about legacy systems, AI, and data.

  • We connect to existing policy and claims systems through their interfaces or a controlled adapter.
  • Changes roll out product by product, so nothing has to switch over at once.

How we deliver

How we automate an insurance process

We usually automate one product or one claims type first, prove the time saved, and then extend the same pattern across the book.

  1. Measure the process

    We time each step of the process and find where documents and handoffs slow it down.

    What it produces

    • Process timings
    • Bottleneck list
  2. Design the automation

    We decide what software decides, what AI suggests, and what a person always reviews.

    What it produces

    • Decision map
    • Review rules
  3. Build and test on real cases

    We test against past policies and claims before anything goes live.

    What it produces

    • Tested workflow
    • Accuracy report
  4. Go live and tune

    We launch for one product or region, track speed and accuracy, and adjust.

    What it produces

    • Live process
    • Tuning log

What we build

Insurance software we build

Each piece removes manual work from a step your team repeats every day, and each one connects to the policy and claims systems you run today.

  1. Quote and buy journeys

    Online quotes and checkout for standard products, with referrals for risks that need underwriting.

  2. Claims intake and tracking

    First notice of loss online, document upload, and status updates customers can see.

  3. AI document reading

    Forms, invoices, and reports read automatically, with every field shown for review.

  4. Broker and agent portals

    Quotes, policy documents, renewals, and commission statements in one place.

  5. Policy administration tools

    Changes, cancellations, and renewals handled without spreadsheets.

  6. Fraud and risk checks

    Rules and data checks that flag unusual claims for a closer look.

Tell us where claims or quotes slow down

Describe the process and the systems it touches. We reply with a plan, a price range, and a timeline.