Industry
Software for real estate and property management
Property businesses live on follow-up and paperwork: an inquiry answered quickly, a viewing booked, a lease signed, a repair logged and fixed. We build and connect the systems that keep that moving, so people spend their time with clients, not chasing.
- 1,200+ clients helped
- Building since 2010
- 15 services, one team
- 50+ technologies
At a glance
What we build
We build the systems agencies, developers, landlords, and property managers use to market properties, follow up leads, manage tenancies and owners, handle maintenance, and keep the accounts.
Problems we solve
Leads sit in inboxes, documents travel by email, maintenance requests get lost, and owners and tenants keep phoning for updates that the business already holds.
Who we serve
Estate agencies, property managers, landlords, developers, and property technology companies.
How to choose
Fix the path from inquiry to follow-up first, then give tenants and owners a place to see their own information, and connect the back office behind them.
What is different
A business of small deadlines
In most industries a slow reply loses a sale. In property it also loses a tenancy, a viewing slot, or an owner's trust. The work is made of small deadlines: a lead answered within the hour, a repair confirmed within the day, a statement sent on the first of the month.
It is also a relationship business with several parties. A single property involves the owner, the tenant, the agent, tradespeople, and the accounts. Each needs a different view of the same facts, and each is quick to phone if the view is missing.
Systems that serve it well do three things: they capture every inquiry and request, they hold the documents and history in one place, and they give each party a view of what concerns them.
What it looks like
A property site your team can keep current
Listings and pages stay accurate when staff can edit them safely.
Choices
Buy, connect, or build
Suits
Standard needs: rent collection, statements, and basic maintenance.
- Watch for
- Your process bends to the product, and data export can be limited.
Suits
A business that already uses several tools and needs them to agree.
- Watch for
- Choose the system of record for each fact first.
Suits
A distinct way of working, a portfolio of unusual properties, or a product you sell to others.
- Watch for
- More to build, with the most control and fit.
What DECHY can do
How we help property teams
Capture
- Lead forms and integrations from every source.
- Automatic assignment and reminders.
Serve
- Tenant and owner portals.
- Maintenance request tracking from report to completion.
Connect
- Your customer records, accounts, and listing sources.
- Document storage and signatures.
Report
- Dashboards for owners and managers.
- Scheduled statements and alerts.
What we build
Typical systems for property businesses
Lead capture and follow-up
Inquiries from every source into one customer record, with reminders. See connecting customer systems.
Tenant and owner portals
A private place for statements, documents, and requests. See customer portals.
Maintenance and task workflows
Repair requests routed, scheduled, and tracked to completion. See process automation.
Listings and website
Property listings kept in step across your site and the portals you advertise on. See business web platforms.
Reporting for owners and managers
Occupancy, arrears, and income on one screen. See business dashboards.
Connected accounts
Rent, fees, and invoices passed to accounting without re-keying.
The journey
From inquiry to a managed tenancy
Capture the inquiry
Every inquiry from the website, portals, and phone becomes a lead with its source recorded.
What it produces
- Lead record
- Source tracking
Follow up and book
Replies, reminders, and viewing bookings are timed, so no lead waits and none is forgotten.
What it produces
- Follow-up rules
- Booking
Sign and onboard
Documents, checks, and signatures are collected in one place, and the tenancy or sale record is created from them.
What it produces
- Document set
- Tenancy record
Manage and report
Repairs, payments, and statements run through tracked workflows, and each party sees its own view.
What it produces
- Maintenance log
- Statements
- Portal views
What clients say
Teams like yours, in their own words
We used to oversell items when store stock fell out of step. We no longer find out about a mismatch from an upset customer.
Zara ThompsonInventory Control ManagerUrban Basket StoresRetail The booking team had to copy customer details into the CRM after every call. DECHY fixed that handoff, and we're no longer entering the same information twice.
Liam MurphyBookings and CRM ManagerEvergreen Appointment ServicesProfessional Services Missed confirmations used to leave gaps in the diary that we noticed too late. The reminders now go out on schedule, and the team can see which patients still need a call.
Grace WilliamsClinic AdministratorOakwell Medical PracticeHealthcare
Common questions
Questions about property software
Should we buy a property management product or build one?
If your needs are standard, a product is usually the cheapest route. Build when your way of working is distinct, or when the product limits what you can do. We help you weigh it.
Can you connect the tools we already use?
Usually, yes. Most property and accounting tools offer a way to connect. We check what each allows before we design.
Can tenants and owners really use a portal?
Yes, when it covers what they ask for most: statements, documents, and repair requests. We keep it simple and test it with real users.
How do you handle personal data?
With access limited by role, secure storage, and minimal retention. Rules differ by country, so we ask which apply and build to them.
Have a different question?
Tell us what you are weighing up and we will answer it plainly.
Ask a questionAlready a client? Email support@dechytech.com
Technical depth
Documents, listings, and data notes
The detail a technical reviewer will ask about: documents and signatures, listings, and personal data.
- Leases, inspection reports, and certificates are stored once, linked to the property and the tenancy, and versioned.
- Electronic signatures are collected through a provider you choose, and the signed copy returns to the record.
- A listing is edited in one place and published to your site and to the portals you use, so details never drift.
- Images are optimized for fast loading on phones, where most searches begin.
Tenant and owner records contain identity documents and financial details. Access is limited by role, records are kept only as long as needed, and rules vary by country, so we ask which apply to you.
Tell us where leads and requests get stuck
Describe how inquiries, documents, and repairs move today. We will outline a first stage and the systems it should connect.