Service
Business automation that takes repetitive work off your team
We automate the approvals, updates, data entry, and reports your team repeats every day. You get workflows that run on their own across the tools you already use, with AI where it helps and people in control of the decisions that matter.
- 1,200+ clients helped
- Building since 2010
- 15 services, one team
- 50+ technologies
At a glance
What we build
We take repetitive work off your team: software moves information between systems, sends reminders, routes approvals, and updates reports without manual steps.
Problems we solve
People spend hours copying data, chasing approvals, and fixing small mistakes. Work waits on whoever remembers to do the next step.
Who we serve
Operations, finance, sales, support, and HR teams, and owners who feel too much of the week goes to repeating the same tasks.
How to choose
Automate tasks that are frequent, follow clear rules, and are tedious by hand. Leave out rare tasks, work that needs judgment, and anything nobody can describe step by step.
- 1,200+Happy clients
- 1,500+Projects delivered
- 100+Engineers and designers
- 20+Countries served
- 22Certifications
Every project gets its own squad from our 100+ engineers and designers: a project lead, a product designer, and engineers matched to your stack, with the same people from kickoff to launch.
What it is
Hours back every week, without hiring
In most organizations, work moves between people and tools by copy, paste, and email. A request arrives in one place. Someone re-types it into another. A reminder lives in a person's head. Each step is small. Together they eat hours every week and cause errors.
Automation means using software to carry out those repeating steps by following rules you set. A workflow is the path a piece of work takes, from the first request to the finished result. Automating a workflow means the work moves along by itself and people step in only where judgment is needed.
Automation is not one product. It can be a simple link between two tools, a process with approvals and reminders, or a system that runs a whole department's routine. It is also not the same as AI. Most automation follows clear rules. AI is added only where a step needs reading, language, or judgment.
How it works
The five parts of every reliable automation
Whatever tool is used, a dependable automation has the same five parts. The last one matters most, and it is the one people forget.
The five parts of every reliable automation
A sequence of 5 steps. Something happens: A form is sent, an email arrives, or a set time is reached. This starts the work.; Rules decide: Simple checks decide where the work goes and what happens next.; Information moves: Details are copied into the right tools, with no re-typing.; People step in when needed: Approvals and unusual cases go to a person, with all the details in front of them.; It is recorded and watched: A log, automatic retries, and alerts when something fails..
- Something happensA form is sent, an email arrives, or a set time is reached. This starts the work.
- Rules decideSimple checks decide where the work goes and what happens next.
- Information movesDetails are copied into the right tools, with no re-typing.
- People step in when neededApprovals and unusual cases go to a person, with all the details in front of them.
- It is recorded and watchedA log, automatic retries, and alerts when something fails.
A trigger starts the work
Nobody has to remember to begin. The event itself starts the process.
People stay where judgment matters
We design approval steps so a person sees what they need and decides quickly.
Failures are expected
Connections drop and information arrives incomplete. A good automation retries, records what happened, and tells a person.
Before and after
One purchase request, by hand and automated
Automation removes the waiting and re-typing between steps and leaves the decisions to people.
One purchase request, by hand and automated
Before: A purchase request, by hand. Request arrives by email; Someone copies it into a spreadsheet; The manager is chased for approval; Accounting types it in again. After: The same request, automated. Request sent through a form; Rules check the amount and route it; The manager approves in one click; The accounting record is created for you.
Before
A purchase request, by hand
Every step depends on someone remembering.
- Request arrives by email
- Someone copies it into a spreadsheet
- The manager is chased for approval
- Accounting types it in again
After
The same request, automated
It moves on its own. People only decide.
- Request sent through a form
- Rules check the amount and route it
- The manager approves in one click
- The accounting record is created for you
Where to start
Good first tasks to automate
The best first automations are frequent, follow clear rules, and are tedious by hand. These are the ones we see most often.
Moving information between tools
A new order, inquiry, or booking appears in one tool and needs to appear in two more. Automation copies it, every time, without mistakes.
Approvals and sign-offs
Requests go to the right person, with reminders, and the decision is recorded. Nobody has to chase.
Reports and updates
Weekly numbers collected from several tools and sent to the people who need them, on time.
Customer follow-up
Confirmation, reminders, and next steps go out when they should, in your own words.
Onboarding new customers and staff
Accounts, welcome messages, and checklists are created in one go instead of across a dozen manual tasks.
Invoices, payments, and paperwork
Documents are created, filed, and matched with payments without someone retyping the details.
Choosing a tool
Which automation tool fits?
There are many good tools. The right one depends on how complex the work is, how much you want to own, and what you already use.
Good for
Quick connections between popular apps, with little setup.
- Keep in mind
- Costs rise as the number of tasks grows, and complex logic gets awkward.
- Often chosen when
- A simple, well-defined link is needed fast.
Good for
Visual, multi-step workflows with branching and more control than simple links.
- Keep in mind
- It takes more care to design and maintain.
- Often chosen when
- The process has several steps and conditions.
Good for
Flexible workflows you can host yourself, with room for custom code.
- Keep in mind
- You, or we, need to look after where it runs.
- Often chosen when
- You want control over where information goes, or very custom logic.
Good for
Automation inside the Microsoft 365 world: Outlook, Teams, SharePoint, and Excel.
- Keep in mind
- It is strongest within Microsoft tools.
- Often chosen when
- Your team already lives in Microsoft 365.
Airtable automations
Good for
A shared database with built-in automation, good for teams that run on structured records.
- Keep in mind
- It suits workflows built around the records stored in it.
- Often chosen when
- Your process centers on a table of projects, requests, or customers.
Good for
High volume, special security needs, or logic that tools cannot express.
- Keep in mind
- More effort to build and a long-term duty to maintain it.
- Often chosen when
- Ready-made tools stop being enough.
Tools change their features and prices often. We confirm current limits and costs during planning.
Across the business
Where automation shows up in a business
The same ideas apply in every department. Here is what that looks like.
Sales and customers
- New inquiries are logged and assigned automatically.
- Follow-up emails go out on schedule.
- Quotes and contracts are created from a template.
Finance
- Invoices are created and sent from approved work.
- Payments are matched to records.
- Month-end reports build themselves.
People and HR
- New-starter tasks and accounts are created in one go.
- Leave and expense requests go to the right approver.
- Reminders for reviews and renewals.
Operations and support
- Orders and tickets are routed to the right team.
- Customers get status updates without asking.
- Stock and delivery changes update every tool.
Worth knowing
How we pick the right approach
Most workflows run best on clear rules, dependable connections, and good monitoring. They are fast, cheap to run, and easy to explain.
We add AI where a step really needs it: reading an unstructured email, summarizing a long document, or sorting a request. A person can always review the result.
- Use rules when the decision can be written as if-this-then-that.
- Use AI when the input is messy text, images, or speech.
- Use a person when the cost of a wrong answer is high.
How we do it
From idea to a running automation
We start with how work really flows, because automating a confusing process only makes the confusion faster.
Map how the work flows
We follow a real example from start to finish and note every step, handoff, and delay.
What it produces
- Process map
- List of pain points
Choose what to automate
We pick the steps that are frequent, rule-based, and worth the effort, and leave the rest.
What it produces
- Short list with expected time saved
- Tool recommendation
Build and test
We build the workflow and test it with real cases, including unusual ones.
What it produces
- Working automation
- Test results
Switch on with a safety net
We go live with alerts, a record of every run, and a clear way to pause it.
What it produces
- Live automation
- Alerts and logs
- Hand-over notes
Improve it
We watch how it performs, fix rough edges, and extend it to the next process.
What it produces
- Review of results
- Next candidates
Choosing the right approach
We fix the process first
Automation works best on a process that is clear and stable. When a process changes every week, we tidy it with your team first, then automate it, so the automation keeps working.
- Nobody agrees how the work should be done.
- The task happens rarely, so the effort will not pay back.
- Every case is different and needs a person's judgment.
- The tools involved are about to be replaced.
Technology
The automation tools we build with
What we settle early: triggers and connections, handling errors, keeping credentials and information safe, and where automations run, so nothing surprises your team later.
Most automations start from a webhook (a message one system sends when something happens) or from a schedule. They then talk to other tools through an API (a way for programs to share information). When a tool offers no connection, we can use browser-based or file-based methods, or recommend a different approach.
- Automatic retries with increasing waits.
- A queue for work that cannot be processed right away.
- Alerts to a named person when manual action is needed.
- Each run logged, so any result can be traced.
Passwords and access keys are stored in a secure store, never inside the workflow itself. Each connection gets only the permissions it needs.
Some run in a vendor's cloud, such as Zapier or Make. Others run on infrastructure we set up for you, using tools like n8n. Larger systems may be custom software. We recommend what suits your volume, security needs, and budget.
Pricing and timelines
What automation costs
Every project is quoted in writing after a short call. These ranges show where most projects land, so you can plan before you talk to us.
Workflow automation
Zapier, Make, or n8n flows that move data between the tools you already use.
Typical range
$1,200 to $4,000
1 week from approved scope
Business process automation
Approvals, onboarding, invoicing, or order handling run end to end without copy and paste.
Typical range
$4,000 to $12,000
2 to 4 weeks from approved scope
AI-powered automation
Automations that read emails and documents, decide, and hand off to people when needed.
Typical range
$8,000 to $20,000
3 to 5 weeks from approved scope
Enterprise automation
Many systems, departments, approvals, and audit trails, with monitoring.
Typical range
$24,000 to $60,000
6 to 8 weeks from approved scope
Industrial automation software
Software that connects machines, sensors, and plant systems to your business data.
Typical range
$32,000 to $80,000+
2 to 3 months from approved scope
The timeline starts once the scope is approved and we have what we need from you.
What moves the price
- Number of steps and systems
- Exceptions and approvals
- AI or document reading
- Volume and monitoring needs
Not sure which fits? Tell us what you need and we will send a fixed quote and timeline for your project. Read the full cost guide.
Get a quoteSelected work
Automation, Workflows & AI Solutions projects we have delivered
What clients say
In our clients' words
Missed confirmations used to leave gaps in the diary that we noticed too late. The reminders now go out on schedule, and the team can see which patients still need a call.
Grace WilliamsClinic AdministratorOakwell Medical PracticeHealthcare I felt bad when a new starter arrived without access to the tools they needed. DECHY helped us get that handoff right, and we no longer depend on one person remembering everything.
Noah CampbellPeople Operations ManagerWestbridge ConsultingProfessional Services
Common questions
Questions about automation
What should we automate first?
Start with a task that happens often, follows clear rules, and annoys people. Copying data between tools and chasing approvals are common first choices. We will help you rank your options by time saved and risk.
Will automation replace jobs?
Our aim is to remove repetitive work so people can spend time on work that needs judgment and care. In practice, teams usually keep their roles and gain time for the work that matters.
What happens when an automation breaks?
Well-built automations expect failures. They retry, keep a record, and alert a named person. We design the safety net as carefully as the workflow itself.
Do we have to change our tools?
Usually not. Most automation works with the tools you already use. If a tool cannot connect, we will say so and suggest options.
How is this different from integration?
Integration connects systems so information moves between them. Automation uses those connections to run a whole process, with rules and approvals. They often go together. See integration.
Can you use AI inside an automation?
Yes, where it helps. For example, AI can read an incoming email and decide which team should handle it. We keep people in the loop for decisions that matter.
Have a different question?
Tell us what you are weighing up and we will answer it plainly.
Ask a questionAlready a client? Email support@dechytech.com
What it looks like
See the automation systems we build
These pages describe the systems in more detail and the choices involved.
Tell us about one task you repeat
Describe a task that eats your team's time, and the tools it touches. We will tell you whether to automate it, how, and what it might save.