Industry
Field service software from booking to paid invoice
We build the booking, dispatch, and technician apps that move every job from first call to paid invoice. Customers book online, dispatchers see every van, and technicians finish the paperwork before they leave the driveway.
- 1,200+ clients helped
- Building since 2010
- 15 services, one team
- 50+ technologies
At a glance
What we build
We build online booking, dispatch boards, technician apps, quoting, and invoicing for plumbing, heating, electrical, cleaning, and repair companies.
Problems we solve
Jobs are booked by phone, schedules live on a whiteboard, technicians write paper job sheets, and invoices go out late.
Who we serve
Trades and home service companies, facilities maintenance firms, and franchise networks.
How to choose
Start with the technician app and invoicing if cash flow hurts, or with booking and dispatch if the phones are overloaded.
What is different
Why field service businesses outgrow the whiteboard
A small team can run on phone calls and a whiteboard. Past a handful of vans it breaks. Jobs are double-booked, technicians drive across town twice, and invoices wait until someone types up the paper sheets on Friday.
The fix is one flow from call to cash. Customers book a slot that really exists, dispatch assigns by skill and location, and the technician closes the job with photos, a signature, and a payment on site.
We build that flow around how your trade works, and connect it to the accounts you already keep. Your team spends its day on jobs and customers instead of chasing paper, phone calls, and unpaid invoices.
Owners finally see the numbers that matter: jobs per technician, first-time fix rate, average invoice, and how many customers come back. These figures show where to hire, what to charge, and which jobs to chase.
What we build
Field service software we build
Use one piece or the whole flow. Each part updates the same job record, so the office, the technician, and the customer always see the same status.
Online booking
Customers choose a service and a real time slot, with the price shown up front.
Dispatch board
Drag-and-drop scheduling by skill, location, and availability, with live job status.
Technician app
Job details, history, checklists, photos, and signatures, working offline.
Quotes and upsells
Good, better, best options sent on site and approved on the customer's phone.
Invoicing and payments
Invoices raised when the job closes and paid by card before the van leaves.
Service plans
Recurring maintenance visits scheduled and billed automatically.
Typical projects
Home and field services projects, costs, and timelines
Service companies usually start with the part of the job that wastes most time.
| Project | What it includes | Typical cost | Typical timeline from approved scope |
|---|---|---|---|
| Online booking and quotes | Services, real slots, pricing, and confirmations | $3,000 to $7,500 | 1 to 2 weeks |
| Technician app | Jobs, checklists, photos, signatures, and offline use | $10,000 to $20,000 | 3 to 5 weeks |
| Dispatch and invoicing | Scheduling board, invoices, payments, and accounting link | $8,000 to $20,000 | 3 to 5 weeks |
| Full field service platform | Booking, dispatch, app, invoicing, and service plans | $24,000 to $48,000+ | 6 to 8 weeks |
Every project is quoted in writing after a short call. The top of each range covers larger builds and more integrations. The timeline starts once the scope is approved and we have what we need from you.
How we deliver
How we set up field service software
Most service companies switch over in four to eight weeks, starting with a few vans so the team trusts the tools before everyone moves.
Ride along
We follow jobs from call to invoice and note every place information is copied or lost.
What it produces
- Job flow map
- Time lost
Design the technician app
We design for a phone in a van, with big buttons and few steps.
What it produces
- Prototype
- Field test
Build booking and dispatch
We build the booking and dispatch board and connect your accounts.
What it produces
- Live system
- Accounting link
Switch over
We move a few vans first, then the whole team, with training on the way.
What it produces
- Pilot
- Full rollout
Technical depth
Technical notes for field service
What to know about offline apps, maps, and accounting links.
- Technician apps keep jobs on the phone and sync when signal returns.
- Photos and signatures are attached to the job and stored securely.
- Routes and travel times use mapping services to plan realistic days.
- Invoices and payments flow into accounting tools such as QuickBooks or Xero without rekeying.
What you get
What service companies get from us
More jobs per day
- Smarter routes.
- Less time on paperwork.
Faster cash
- Invoices sent on completion.
- Payments taken on site.
Happier customers
- Online booking.
- Arrival updates by text.
Recurring revenue
- Service plans that renew.
- Reminders that rebook.
What clients say
Teams like yours, in their own words
Luis from DECHY helped us fix how technicians close visits on-site. They can add photos and parts before leaving the property, and I no longer get a pile of paperwork at night.
Sofia AlvarezField Service Operations ManagerSummit Property MaintenanceHome and Field Services During busy weekends, staff were leaving the shop floor to check stock on a desktop.
Olivia BrooksRetail Store ManagerMarketRow RetailRetail We stopped keeping a second list just to track referral follow-ups. The team can see who owns the next step, and I no longer spend Friday afternoons asking where things got stuck.
Rachel MorganReferral Operations ManagerBridgeway Professional NetworkProfessional Services
Common questions
Questions about field service software
How much does field service software cost?
A technician app with dispatch and invoicing usually costs $12,000 to $30,000 and takes 4 to 8 weeks.
Why not buy an off-the-shelf tool?
Many companies should, and we will say so. We build when your trade, pricing, or workflow does not fit the packaged tools.
Can customers book online?
Yes. Customers choose a service and a real slot, and dispatch sees the job instantly.
Can technicians take payments?
Yes. Technicians take card payments on site, and the invoice is marked paid automatically.
Does it work for franchise networks?
Yes. Each franchise runs its own jobs, and the owners see performance across the whole network.
Can customers track the technician on the way?
Yes. Customers get a text when the technician is on the way, with an arrival estimate, which cuts calls and missed appointments.
Have a different question?
Tell us what you are weighing up and we will answer it plainly.
Ask a questionAlready a client? Email support@dechytech.com
Tell us how a job moves from call to invoice
Describe your trade, team, and tools. We reply with a plan, a price range, and a timeline.